Privacy Policy

1. Information We Collect

We may collect personal information when you visit our website, place an order, contact us, subscribe to marketing communications, or otherwise interact with our services.

This information may include:

• Name
• Billing and shipping address
• Email address and phone number
• Order details and purchase history
• Personalization information submitted for customized products
• IP address, browser type, device information, and browsing activity
• Payment information processed by secure third-party payment providers

We do not store full credit card numbers on our servers.

2. How We Use Your Information

We may use your information to:

• Process, fulfill, and deliver orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and service-related communications
• Improve our website, products, and customer experience
• Detect, prevent, and investigate fraud or security issues
• Comply with legal obligations and enforce our policies
• Send marketing communications where permitted by law or where you have opted in

We may also use aggregated or anonymized information for analytics, reporting, and business improvement purposes.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted service providers and business partners as reasonably necessary to operate our store, including:

• Shopify, as our e-commerce platform provider
• Payment processors such as Shopify Payments, PayPal, and similar providers
• Shipping and logistics providers
• Analytics, advertising, and marketing tools
• Fraud prevention, legal, accounting, and professional advisors where reasonably necessary

These third parties receive only the information necessary for their services and are expected to handle data in accordance with applicable privacy and security standards.

4. Marketing Communications

If you subscribe to our newsletter or opt in to promotional messages, we may send you updates about products, promotions, or special offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us at support@woogive.com.

5. Cookies & Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, analyze traffic, improve performance, and support advertising or remarketing efforts.

These technologies may collect information such as IP address, browser type, device information, pages viewed, time spent on pages, referring websites, and interactions with our content.

Most browsers allow you to manage or disable cookies through browser settings. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain records, comply with legal or tax obligations, resolve disputes, and enforce our agreements.

When information is no longer reasonably necessary for these purposes, we may delete it, anonymize it, or retain it only as required by law.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

Our store is hosted on Shopify, which provides secure infrastructure and industry-standard protections. Payments are processed by PCI-compliant providers.

No method of data transmission or storage is completely secure, but we strive to use commercially reasonable safeguards.

8. Your Privacy Rights

Depending on your location, you may have privacy rights under applicable law, including the right to request access, correction, deletion, or restriction of certain personal information, or to request a copy of certain information we hold about you.

To exercise applicable privacy rights, please contact us at support@woogive.com. We may need to verify your identity before processing certain requests.

9. Children’s Privacy

Woogive.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, operational needs, or legal requirements. Any updates will be posted on this page with a revised effective date.

11. Contact Us